Privacy Policy

§ 1. Information we collect

When you register we record identity details such as your name, date of birth, address, and email, along with the documents needed to confirm your age and residency.

As you use the platform we log gameplay records, transaction histories, device identifiers, IP addresses, and browser characteristics.

Messages you exchange with our support staff are stored so we can follow up on requests and maintain an accurate account record.

§ 2. How your information is used

The primary purpose is to run your Neospin Casino account: processing deposits and withdrawals, crediting winnings, and resolving queries.

We rely on certain data to satisfy anti-money-laundering duties, detect suspicious activity, and shield the platform from fraud and abuse.

With your consent, we may send tailored offers. You can withdraw that consent whenever you like without affecting your ability to play.

§ 3. Sharing and safeguards

We disclose information to payment processors, verification agencies, and regulators only where a lawful basis exists, and never sell your details for profit.

Encryption in transit, restricted internal access, and routine security testing help keep your records protected against unauthorised exposure.

§ 4. Storage periods and your rights

We hold personal information for as long as your account remains active and for any additional term demanded by licensing and financial regulations.

Depending on where you live, you may ask to view, correct, export, or erase your data. To guard against impersonation, we may ask you to confirm your identity before acting on a request.